I absolutely adored the traditional Japanese decor at this charming ryokan. The tatami mats, sliding doors, and beautiful wooden furnishings created a soothing and authentic atmosphere. It reminded me of the old Japan that I have always admired. The general areas of the hotel were clean and well-maintained, making it easy for me to navigate and explore. As a senior woman, I appreciated that the hotel had ramps and elevators, making it accessible for me to move around comfortably without any obstacles.

If I could ask for one thing to make the vacation even better for senior people, it would be for the children working there to be more attentive and considerate towards elderly guests. Although the staff was generally friendly, I felt that they could have been more proactive in assisting senior guests and ensuring their needs were met.

Exceptional service, authentic experience, comfortable room, friendly staff, delicious dinner, hot open-air bath.

Nothing everything was great.

I had an amazing stay at this hotel in the Nikko region of Japan. The room was spacious, clean, and beautifully decorated. I loved sitting on the balcony and enjoying the view of the mountains outside. The staff was wonderful, with a warm welcome and attentive service throughout my stay. The breakfast provided was delicious and offered a good selection of options.

No major issues to mention, everything was great.

Awesome Staff, Spacious Authentic Ryokan, Private Open Air Bath, Memorable Dining Experience, Pampered Stay! Highly recommend!

As first-time visitors to Japan, we were warmly welcomed by the staff at Tsuganoki. Our room was spacious and luxurious, complete with a private hot tub on the balcony and stunning nature views. The dinner experience was a true delight, with a multi-course taster menu that left us satisfied. The hotel's public onsen was a cool and refreshing experience, and the free shuttle service from the station was a huge plus. The staff went above and beyond to make our stay memorable, and the overall hospitality was excellent.

Would definitely recommend this hotel.

Our romantic escape was superb! The staff were accommodating and made us feel spoiled. The traditional Japanese style of the accommodation was memorable, we loved the open-air bath that provided a relaxed vibe. The food offered was extensive, and we enjoyed the variety, offering us a true Japanese dining experience.

Although the hotel was pleasant, there were a few minor details that failed to impress us. For example, the bathroom was a little dated and needed maintenance to match the main living areas.

The hotel is situated in a beautiful area with scenic views of the mountains. We enjoyed hiking trails close by and appreciating the fresh air. the location is great, not far from transportation options, especially the train station. the room was clean and comfortable, with a lovely Japanese, style décor. We appreciated the attentive service and the delicious breakfast served every morning.

The facilities may not be modern and up, to, date as some other hotels.

I had a fantastic stay at this hotel. the location was perfect - right next to a beautiful river and with stunning views of the mountains outside. It was also conveniently close to the nearest convenience store and just a short walk from the train station. Secondly, the staff were incredibly friendly and provided excellent service throughout my stay. Lastly, the rooms were comfortable and well-appointed, with the added bonus of having my own external hot bath. a great value for money experience.

Everything was perfect - no improvements needed!

This hotel is a great value for money, especially considering the prices in Japan. The attention to detail is impressive, from the beautifully presented breakfast to the rooms with western-style mattresses. I loved having a bath on the balcony, it was a unique experience. The staff provided excellent service, making us feel welcomed throughout our stay.

All was well, nothing to complain about.

The hotel had great facilities and a nice location right next to the river. The staff was very friendly and accommodating. Additionally, the breakfast was fantastic and the hotel was clean.

Don't have any issues at all.

We were delighted with the exceptional service provided during our stay. The staff went above and beyond to ensure that we had a memorable experience. The food courses were varied and delicious, and we especially enjoyed the hot tub in our room. Despite a few minor hiccups, we highly recommend this hotel for a unique and enjoyable stay. it was a fantastic experience.

We had a nice traditional experience in a comfortable room. the outside hot springs were enjoyable, and staff members were very friendly and polite. We also loved the private dining area and the tasty dinner and breakfast.

The bathroom facilities had a slightly unpleasant odor, and the building and amenities seemed a bit old. some things were not quite as advertised, such as the private balcony bath.